Mouse plague: Gilgandra’s Telstra cell phone outage brought on by rodents ‘chewing’ on cables | The Space Information

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News, National, News, Dubbo, Gilgandra, Telstra, Mouse Plague, Rodents, Cellphone

The devastating power of rodents left a western NSW community with no cellular coverage over the weekend, and the telecom that fixed the bug is now looking out for more problems. Telstra has confirmed that the pests in Gilgandra were being chewed through a number of cables over the weekend, affecting 3G and 4G services in and around the city. The technicians fixed the error and restored coverage by early Monday afternoon, and Telstra apologized to those affected. IN OTHER NEWS: Telecommunications is the latest sector to have seen, due to the skyrocketing number of mice that has already ruined some summer crops and stored hay, and silos, sheds, houses and shops that have since invaded much of western NSW, Spring has suffered a blow. Mike Marom, Telstra NSW’s regional general manager, said there was an issue over the weekend that affected Telstra’s cellular coverage in and around Gilgandra, but the company’s landline and NBN Internet services were not affected. “The problem was related to the damage to a transmission cable inside the Telstra switch on Wamboin Street,” he said. “The cause of the damage was rodents chewing on several cables.” Mr Marom said that 3G and 4G cellular coverage was restored around 1:30 p.m. on Monday in Gilgandra. * The story continues after the video. “While this is not common, there is occasional rodent damage to telecommunications cables, which is more common during times of plague,” he said. “Telstra engineers will be monitoring the site over the coming weeks to ensure that it continues to function properly.” Telstra apologizes for those affected during this time.

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The devastating power of rodents left a western NSW community with no cellular coverage over the weekend, and the telecom that fixed the bug is now looking out for more problems.

Telstra has confirmed that the pests in Gilgandra were being chewed through a number of cables over the weekend, affecting 3G and 4G services in and around the city.

The technicians fixed the error and restored coverage by early Monday afternoon, and Telstra apologized to those affected.

Telecommunications is the latest sector to be hit due to the skyrocketing number of mice that has already ruined some summer crops and stored hay. Silos, sheds, houses and shops have invaded much of western NSW since spring.

Mike Marom, Telstra NSW’s regional general manager, said there was an issue over the weekend that affected Telstra’s cellular coverage in and around Gilgandra, but the company’s landline and NBN Internet services were not affected.

“The problem was related to the damage to a transmission cable inside the Telstra switch on Wamboin Street,” he said.

“The cause of the damage was rodents chewing on several cables.”

Mr Marom said that 3G and 4G cellular coverage was restored around 1:30 p.m. on Monday in Gilgandra.

* The story continues after the video.

The plague of mice is disrupting Telstra cell phone coverage

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Telstra cellular coverage in Gilgandra has been hit by the rodents that have plagued the area for months.

News, National, News, Dubbo, Gilgandra, Telstra, Mouse Plague, Rodents, Cellphone

2021-03-31T14: 59: 00 + 11: 00

https://players.brightcove.net/3879528182001/default_default/index.html?videoId=6243254859001

https://players.brightcove.net/3879528182001/default_default/index.html?videoId=6243254859001

“While this is not common, there is occasional rodent damage to telecommunications cables, which is more common during times of plague,” he said.

“Telstra engineers will be monitoring the site over the coming weeks to ensure that it continues to function properly.

“Telstra apologizes for those affected during this time.”