Grammy award winner Ricky Kej from Bengaluru recently had an unpleasant experience on an Indigo flight. The two-time Grammy winner shared video of an insect on an Indigo airline plane, tagging the airline along with the Department of Civil Aviation in the post. The video shared by the composer on Twitter showed a cockroach crawling around the window while he was on a flight from Patna to Delhi. Based on the information shared by the composer, the incident involving him happened on October 13, 2022.
Ricky Kej wrote on Twitter: “A cockroach traveling with us on IndiGo flight 6E2064 from Patna to Delhi on October 13th. I’m sure she got a free meal.” Following his tweet, Indigo Airlines took note of the situation and responded to the tweet.
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The airline said: “Mr Kej, we regret the unpleasant experience you have had. We understand that spotting an insect on board is definitely annoying and we take such feedback seriously. Although all of our aircraft undergo a thorough cleaning and fumigation prior to each departure, rest assured the same was done again immediately after it was brought to our attention. We greatly appreciate your patronage and look forward to welcoming you on board soon for a better experience.”
A cockroach traveling with us on @IndiGo6E flight 6E2064 from Patna to Delhi on October 13th. I’m sure it got a free meal 🙂 @MoCA_GoI pic.twitter.com/EBOZpfcxym – Ricky Kej (@rickykej) October 14, 2022
The video shared by Ricky Kej has been viewed over 2,000 times and has received a lot of reactions from netizens. One of the social media users humorously responded to the post, saying, “A perfect example of coexistence, isn’t it?” To which Ricky replied, “Absolutely…hahaha. Unless the cockroach and her friends crash the plane one day. Haha …”
Mr. Kej, while rigorous cleaning and fumigation is carried out before each flight, these insects sometimes find a way inside. In such a case, customers can contact our crew as they are always there to help. ~Team IndiGo — IndiGo (@IndiGo6E) October 14, 2022
However, some of the other users were horrified after seeing the video. Commenting on the post, one of the users said, “I find it disappointing that an airline responds to an issue so reported with a factual response and a canned mention of the protocol, rather than taking it as a motivation to make things even better.”
