Flooding, mould & rodents drive mom and daughter out of Whitehaven condominium

MEMPHIS, Tenn. – There are more complaints about living conditions in a troubled apartment complex in Whitehaven.

Alicia Owens says flooding, mold, mildew and rodents have made her home at the Pepper Tree Apartments an unsuitable place to live with her 11-year-old daughter.

“We already have to deal with the shots and people who are being killed there. First of all, it’s not safe for any family because there’s something going on there, but then when I have to deal with the flooding of my apartment, “Owens said.

In the past, local residents have complained to WREG about crime and shabby housing in the Section 8 complex on Graceland Drive. Owens said it took almost a month for managers to address a clogged pipe that flooded their apartment and they still hadn’t finished the job.

“The carpet still has water. They came out and took out the padding under the rug, but the rug is still there, ”Owens said. “It is what contains mold and mildew.”

Owens showed us a video of a burst pipe in her wall and a video of her carpet that was partially pulled up and wet.

She said her apartment complex had no plans to move new carpets, and she said when the crews dug up their bedroom floor to fix the clogged pipe, they also turned off their power.

“It sounded like they hit something and my lights went out,” Owens said.

A WREG investigation nearly two years ago found thousands of calls were made to enforce the Memphis Code about defective air conditioning, rats, insects, mold, leaking ceilings, and fire damage.

Tenants complain about crime, trash and more in the troubled Whitehaven apartment complex

Owens said she and her daughter had to spend the night in a hotel and they moved out on Tuesday.

“There is no way I would let my daughter stay in this apartment tonight. That does not exist. I mean, it hurts me to believe that these people are so heartless that they would leave my apartment like this for all these days, ”Owens said.

We have tried contacting Pepper Tree Apartments to find out what they are doing to resolve the issue but have not yet received a response from them.

Owens said this was the fifth time in two years the apartment here has been flooded.

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